Cincinnati Bell Product Manager in Cincinnati, Ohio

Product Manager

Cincinnati, Oh

Job Code: 3504

Salary Grade: 3

Bargained: No

Job Purpose

The Product Manager is responsible for the successful definition, deployment, and sales/channel support of the set product line across the defined market(s). The Product Manager is also responsible for the evaluation, execution, process definition and financial performance of the product line relative to corporate goals. Implement and track product/pricing strategies to acquire new customers; upsell, cross-sell, and retain existing businesses; and increase revenue and profit while balancing activations, churn, and ARPU across all consumer products.

Essential Functions

Product Life Cycle Management - 40%

•Coordinates products/offers throughout their life cycle from strategic definition to end-of-life planning

•Develop business case, financial forecast and pricing strategy for new/existing products in line with corporate goals

•Defines, tracks and reports on key metrics (overall revenue, margin, activations, churn, ARPU plans, product performance, etc.) of product line performance

•Remains current on local market requirements, latest competitive product information and technology/market trends to meet customer and business objectives

Partners with sales and marketing teams to develop sales aids, build excitement and share knowledge of the product portfolio, as well as gather input on future product enhancements - 20%

Leads cross-functional teams across the business (Marketing, IT, Call Center, Sales, Finance, Legal, Network Operations, etc.) to ensure successful implementation and continuous improvement of product initiatives and programs to increase sales, reduce churn, increase revenue or margin - 10%

Leads the definition of detailed business and functional requirements while coordinating the development of supporting documentation - 10%

Develops and manages strategic partner/vendor relationships to support product strategy - 10%

Other duties as required - 10 %


Four years of College resulting in a Bachelor's Degree or equivalent


3 to 5 years relevant experience

3+ years of Product Management, Product Development, Sales, Sales Support,

Operations, Finance, or Marketing Process Improvement Experience

Vendor Management Experience

Experience defining detailed product requirements

Contract Negotiation Experience

Experience defining/improving processes

Business market experience preferred

Special Knowledge/Skills

•Strong oral and written communications skills

•Excellent analytical, planning and process development skills, strong business judgment, high level of initiative and complex analyses into high-impact, easy-to-follow presentations

•Understanding of financial statements and business case planning

•Experience dealing with outside suppliers and vendors

•Working knowledge of communications industry services, competitive providers and trends in the telecommunications industry

•Intermediate knowledge of Microsoft Office suite of products, including Excel, PowerPoint,

•Project and Visio

•Ability to function as a team player and consensus builder

•Must be a team player, able to handle ambiguity, anticipate and react to changes quickly

Supervisory Responsibilities

Leads work teams (assigns, coordinates, and checks work) for employees performing similar work

Cincinnati Bell and Cincinnati Bell Technology Solutions is an Equal Employment Opportunity / Affirmative Action employer and we provide reasonable accommodations for qualifying individuals with disabilities and disabled veterans in our job application and interview procedures. If you would like to request an ADA accommodation for any part of the application and/or interview process, please contact our HR Compliance Department at (513) 841-6310 or send an email to If you should have any difficulty, you may use our alternative methods to express your interest in employment. A wonderful career awaits you! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.