Cincinnati Bell Human Resources Manager in Cincinnati, Ohio

Human Resources Manager

Cincinnati, OH

Job Purpose

The Human Resources Manager position functions as a strategic partner responsible for identifying customer needs and driving appropriate HR solutions with assigned business units.

Essential Functions

• Serve as HR business partner with internal clients on (40%):

◦ Strategic planning/organizational design

◦ Employee and management development

◦ Rewards and recognition

◦ Business issues impacting employees

• Manage day-to-day employee/labor relations activities such as (40%):

◦ General HR-related inquiries from managers/employees

◦ HR policy/union contract interpretation/procedure/updates

◦ Performance management and improvement plans

◦ Ethics/labor relations complaint investigations

◦ Grievances

◦ Immigration

• Manage onboarding process for newly hired employees (10%)

• Create and deliver ad hoc training on HR/labor topics (5%)

• Maintain data/records in accordance with compliance regulations (5%)


• Four years of College resulting in a Bachelor's Degree or equivalent

• HR related certification (e.g., PHR, SPHR) preferred


• 6 to 7 years experience

• Previous experience as a HR Manager or Generalist

• Previous experience working in a union environment a plus

Special Knowledge/Skills

• Thorough understanding of HR processes and functions

• Thorough knowledge of and experience with regulatory requirements to employment, EEO, and affirmative action

• Strong computer literacy with HRIS experience preferred

• Demonstrated competency in strategic planning and organizational design

• Strong customer relationship orientation

• Ability to maintain appropriate confidentiality

• Highly developed research and project management skills

• Demonstrated ability to successfully interact with and influence peers and management through consultation/coaching

• Strong interpersonal, communication, negotiation and conflict resolution skills

• Ability to give and receive constructive feedback

Work Environment

Work is typically performed in an office environment.

Supervisory Responsibilities

No Supervisory Responsibility

Disability Accommodations

Cincinnati Bell and Cincinnati Bell Technology Solutions is an Equal Employment Opportunity / Affirmative Action employer and we provide reasonable accommodations for qualifying individuals with disabilities and disabled veterans in our job application and interview procedures. If you would like to request an ADA accommodation for any part of the application and/or interview process, please contact our HR Compliance Department at(513) 841-6310or send an email to If you should have any difficulty, you may use our alternative methods to express your interest in employment.

A wonderful career awaits you! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.