[{"country_short": "USA", "city": "Cincinnati", "description": "Retail Communication Consultants report to the Store Manager and are responsible for representing Cincinnati Bell's brand equity in a retail setting with a high level of quality service that exceeds the customer expectations. Communications Consultants are the personal representatives of Cincinnati Bell to every customer who comes into the store. This position carries the responsibility of presenting a positive, friendly, professional and knowledgeable image to the Cincinnati Bell customer. This position is evaluated by the ability to exceed the customer's expectations by delivering a value-added communications consulting service. The region includes the following stores/locations: Kenwood, Hyde Park, Florence, Crestview Hills, Eastgate, Atrium, Western Hills, Northgate, Bridgewater Falls, and West Chester. You must be willing and able to work in any of these locations to be considered for this position. How will you become a top-performing Retail Communication Consultant? X Assess the customer's needs and provide optimal communication solutions that meet their needs. X Take ownership of thoroughly understanding the features and benefits of all services and products offered, including bundles and new products and services offered. X Thoroughly understand all aspects of the store POS system, including sales order entry, returns, exchanges, cash management reports, inventory management and reports and other applications as they may be developed X Demonstrate superior team skills that lead and support other team members in our mission to serve the customer and operate a highly professional store operation X Attain sales and service goals as defined by store manager and customer feedback X Successfully demonstrate a superior application of all training provided. X Provide consistent documented customer sales and follow up. X Understand competitor strategies to maintain a competitive advantage What's in it for you? X Income Potential: Base + Accelerated Commission Plan X Represent an Award-Winning Organization X Career Pathing: Management, B2B Sales, Marketing, Training, and more! X Incentive Programs: vacations, cash rewards, and other fun incentives X Extensive Benefit Package: affordable medical/vision/dental, and Tuition Reimbursement!\n\n\n\nRequired Experience: X High school diploma or equivalent required; Associates degree or Bachelor's degree preferred X 1 to 2 years relevant telecommunications, sales, and customer service experience desired X Superior Listening skills X Technical Skills: Able to absorb demonstrate a thorough understanding of a broad range of products, services, procedures and systems X Superior consultative selling skills, needs assessment skills, problem solving skills and integrative thinking", "date_new": "2012-05-04 18:19:05", "url": "http://cincinnatibell.jobs/xml/28436215/job", "country": "United States", "company": "Cincinnati Bell", "title": "Communications Consultant", "reqid": "2000013555410", "state": "Ohio", "state_short": "OH", "location": "Cincinnati, OH", "uid": 28436215}, {"country_short": "USA", "city": "Cincinnati", "description": "Cincinnati Bell- Inside Sales Positions \n\nAbout the Opportunities \n\nCincinnati Bell is looking for highly motivated sales people who are commission-driven and goal-oriented for high growth potential positions. As a Cincinnati Bell sales employee, you will handle customer calls with a focus on selling and servicing broadband internet, Direct TV, wireless, home security systems, Fi-Optics, among a range of other products. Working in a sales-centric call center environment, you will also: \n\n* Provide customers with basic communications services such as home phone, long distance and wireless/mobile service, and identify opportunities to up-sell premium products, including: broadband internet, home security systems, FiOptics, and Direct TV.* Resolve common customer service issues such as billing and toll inquiries and process requests for new or changed services.* Schedule onsite customer appointments such as installation or repair services, and provide follow up to ensure customer satisfaction.* Utilize internal technology to generate sales and customer service orders, dispatch technicians and adjust billing. \n\nMinimum Requirements \n\n* Must have a High School diploma or General Education Degree (GED)* Must be at least 18 years of age* Must be able to work 1st or 2nd shifts * Preferred Qualifications \n\nOur most successful sales employees have some or all of the following skills and/or experience: \n\n* Ability to meet or exceed sales quota * Thrive in a commission based selling environment* Business-to-consumer sales including retail sales* Sales closing ability* Competitive, goal oriented mindset, with desire to succeed* Experience in a high volume inbound call center environment* PC skills such as Web, MS Windows, and DOS based applications * Ability to communicate clearly, professionally, and efficiently \n\nBenefits - What's in it for you?* Base wage of at least $12.80 per hour* Uncapped commission * Incentive Programs: cash rewards, great prizes and other fun incentives* Paid classroom job-related training * Paid company holidays* Extensive Benefit Package: affordable medical/vision/dental, 401K match, paid time off, and more* Discounts on Cincinnati Bell products and services * Numerous career opportunities available in sales or other departments * Represent an Award-Winning Organization* Access to Corporate Training: develop your skills and take advantage of a variety of training programs\n\n\n\nMinimum Requirements \n\n* Must have a High School diploma or General Education Degree (GED)* Must be at least 18 years of age* Must be able to work 1st or 2nd shifts * Preferred Qualifications \n\nOur most successful sales employees have some or all of the following skills and/or experience: \n\n* Ability to meet or exceed sales quota * Thrive in a commission based selling environment* Business-to-consumer sales including retail sales* Sales closing ability* Competitive, goal oriented mindset, with desire to succeed* Experience in a high volume inbound call center environment* PC skills such as Web, MS Windows, and DOS based applications * Ability to communicate clearly, professionally, and efficiently \n\nBenefits - What's in it for you? \n\n* Base wage of at least $12.80 per hour* Uncapped commission * Incentive Programs: cash rewards, great prizes and other fun incentives* Paid classroom job-related training * Paid company holidays* Extensive Benefit Package: affordable medical/vision/dental, 401K match, paid time off, and more* Discounts on Cincinnati Bell products and services * Numerous career opportunities available in sales or other departments * Represent an Award-Winning Organization* Access to Corporate Training: develop your skills and take advantage of a variety of training programs", "date_new": "2011-04-11 19:31:41", "url": "http://cincinnatibell.jobs/xml/20646356/job", "country": "United States", "company": "Cincinnati Bell", "title": "Inside Sales Positions", "reqid": "2000006910510", "state": "Ohio", "state_short": "OH", "location": "Cincinnati, OH", "uid": 20646356}]