[{"country_short": "USA", "city": "Cincinnati", "description": "Developer III\nCincinnati,OH\nJob Purpose\n\n\n\n\n\nThis position will perform development tasks for designated IT projects and applications including but not limited to Web-based application development, database design and development and custom application development. The position is also responsible for maintaining critical operational application systems that support the business.\n\n\n\nEssential Functions\n\n\n\n\u2022Serve as development resource on new development efforts or enhancements to existing applications / software systems (70%)\n\n\u25e6Work with IT managers/Application Administrators on new development, enhancements or maintenance for existing custom-developed applications or packaged software. \n\n\u25e6Program, test, debug and document software applications. \n\n\u25e6Application prototyping \n\n\u25e6Develop test cases, scenarios and scripts to ensure application quality, as well as develop all online help and documentation. \n\n\u25e6Support change management for all source and deliverables. \n\n\u25e6Construct reusable, logical code using standard conventions and best practices. \n\n\u25e6Assist in the preparation of detailed designs from pre-approved requirements for programs, modules, and/or routines, including complete documentation; \n\n\u25e6Develop realistic schedules and cost estimates for software development tasks; \n\n\u25e6Participate in development and documentation of software process definition, implementation methods and practices for process and product control; \n\n\u25e6Assist in establishment of policies and procedures for control and release of software components \n\n\u25e6Support configuration management, independent testing, technical documentation, training, and maintenance activities related to software development; \n\n\u25e6May be required to develop custom interfaces among existing or new systems/applications\n\n\u2022Participation on project teams as technical or development resource. (20%) \n\n\u2022Work with IT Architecture Standards and Planning in identifying and participating in infrastructure and process improvements. (10%)\n\n\n\nEducation: Bachelors degree or equivalent\n\n\n\nExperience: 3-5 years of Oracle/PeopleSoft experience, HCM application preferred\n\n\n\nSkills/Abilities\n\n\n\nProficiency with SQL, SQR, PeopleCode, PeopleTools\n\nProject management experience\n\nApplied knowledge of application design and development\n\n\n\nEnvironment: No supervisory responsibilities; may work under the direction of a senior or lead developer", "date_new": "2012-05-10 20:07:24", "url": "http://cincinnatibell.jobs/xml/28611598/job", "country": "United States", "company": "Cincinnati Bell", "title": "Developer III", "reqid": "12980", "state": "Ohio", "state_short": "OH", "location": "Cincinnati, OH", "uid": 28611598}, {"country_short": "USA", "city": "Cincinati", "description": "Outside Plant Technician\nCincinati,OH\nAbout the Opportunity\n\nCincinnati Bell is looking for independent, hard-working individuals who enjoy working directly outside of an office environment to construct, install and maintain outside telecommunications equipment. You will also have the unique opportunity to: \n\n\n\n\n\n\u2022Work with heavy-duty power equipment and hand tools such as compressors, pumps, blowers, hydraulic diggers, and hydraulic aerial lifts to dig holes and set telephone poles, place cables and conduit in the ground and run wire from pole to pole \n\n\u2022Bend and shape large calbes, coil case stubs or apparatus stubs while working aloft on poles/ladders, in truck-suspended buckets or in manholes. \n\n\u2022Attach or dismantle aerial and underground wire and associated hardware to cables, buildings or poles \n\n\u2022Prepare manholes for a safe working environment, including testing for gas, clearing debris or removing water\n\n\n\n\n\n\n\nMinimum Requirements\n\n\n\n\n\n\u2022Must have at least a High School diploma or General Education Degree (GED) \n\n\u2022Must be at least 18 years of age \n\n\u2022Must be able to distinguish colors \n\n\u2022Must have a valid driver\u2019s license and a clean driving record \n\n\u2022Must be able to secure and maintan a valid Commercial Drivers License (CDL-A) \n\n\u2022Must be able to work various weekday, weekend and evening shifts as needed \n\n\u2022Must be able to work overtime and be available for emergency call-outs \n\n\u2022Must be willing to work in various settings both inside and outside, i.e. manholes, telephone poles and hydraulic lift buckets \n\n\u2022Must meet physical and safety requirements of the job according to OSHA and Company policy \n\n\n\nPreferred Qualifications\n\n\n\n\n\nOur most successful Outside Plant Technicians have some or all of the following skills and/or experience:\n\n\n\n\u2022Experience using heavy duty power equipment and hand tools \n\n\u2022Experience placing poles and outside telecommunications cables \n\n\u2022Laptop/Tablet PC skills such as Web, MS Windows, and DOS based applications \n\n\u2022Ability to communicate clearly, professionally, and efficiently \n\n\n\nBenefits \u2013 What\u2019s in it for you?\n\n\n\n\u2022Starting wage of $16.40 an hr \n\n\u2022Paid classroom and on-site training, including classes in safety and equipment usage \n\n\u2022Discounts on Cincinnati Bell products & services \n\n\u2022Medical, dental, vision, life, and AD&D insurance \n\n\u2022401(k) retirement savings plan with company match \n\n\u2022Paid company holidays\n\n\n\n\n\nEqual Opportunity / Affirmative Action Employer", "date_new": "2012-05-09 20:15:26", "url": "http://cincinnatibell.jobs/xml/28580494/job", "country": "United States", "company": "Cincinnati Bell", "title": "Outside Plant Technician", "reqid": "12979", "state": "Ohio", "state_short": "OH", "location": "Cincinati, OH", "uid": 28580494}, {"country_short": "USA", "city": "Cincinnati", "description": "Technical Support Technician\nCincinnati,OH\nInternal Job Title: eVolve Tier II Support Technician\n\n\n\nJob Purpose\n\n\n\nThis position reports to the Manger of Evolve Operations and has the overall responsibility for providing technical support and repair for Cincinnati Bell Any Distance Evolve VoIP products. The qualified candidate is accountable for delivering a high quality of service and support to a diversified set of customers across multiple segments of the organization, including Sales, Strategic Care & Engineering. Proven experience in a Repair/ Provisioning role is required. \n\n\n\nEssential Functions\n\n\n\nPrimary escalation contact for customer reported trouble (30%) \n\nDesigning and configuring networking equipment (Routers/Switches) (25%) \n\nWorks with carriers, vendors, and other parties to isolate and resolve customer or network impairments (10%) \n\nWork as part of the Evolve Technical Support team, monitoring, and testing LAN, WAN, Internet & VoIP services (10%) \n\nAct as an afterhours escalation point 24/7/365 in a rotational basis (10%) \n\nEntering and resolving maintenance and repair trouble tickets in various systems (5%) \n\nWorking with Engineering and field technicians to resolve maintenance and repair problems (5%) \n\nMay be required to cross-train others (5%)\n\n\n\nEducation and Experience\n\n\n\nFour years of College resulting in a Bachelor's Degree or equivalent \n\n2 - 3 years relevant work experience\n\n\n\nSpecial Skills /Abilities \n\n\n\nExcellent support and communication skills including, conflict resolution, and interpersonal skills with customers and employees \n\nWorking understanding of IP Subnetting and data networking infrastructure \n\nThorough knowledge of Cincinnati Bell\u2019s basic network architecture, including those network elements typically used to provide the services supported in this process \n\nWorking understanding of SIP signaling \n\nGeneral to advanced understanding of Cisco IOS (CCENT, CCNA, CCNA Voice, CCNP) \n\nGeneral knowledge of Broadsoft and their platforms \n\nUnderstands detailed customer service processes to assure speed and quality of repair \n\nAbility to professionally manage multiple repair projects, customers, and timelines concurrently, often in pressure situations \n\nMust be skilled in turn up and the maintenance of routers, switches, VoIP phones, and other CPE elements used in data networking \n\nDemonstrated desire for self-directed education regarding IT, IP and VoIP technologies\n\n\n\nNo supervisory responsibilities\n\n\n\n\n\nEqual Opportunity / Affirmative Action Employer", "date_new": "2012-05-05 20:38:11", "url": "http://cincinnatibell.jobs/xml/28467415/job", "country": "United States", "company": "Cincinnati Bell", "title": "Technical Support Technician", "reqid": "12975", "state": "Ohio", "state_short": "OH", "location": "Cincinnati, OH", "uid": 28467415}, {"country_short": "USA", "city": "Cincinnati", "description": "Retail Communication Consultants report to the Store Manager and are responsible for representing Cincinnati Bell's brand equity in a retail setting with a high level of quality service that exceeds the customer expectations. Communications Consultants are the personal representatives of Cincinnati Bell to every customer who comes into the store. This position carries the responsibility of presenting a positive, friendly, professional and knowledgeable image to the Cincinnati Bell customer. This position is evaluated by the ability to exceed the customer's expectations by delivering a value-added communications consulting service. The region includes the following stores/locations: Kenwood, Hyde Park, Florence, Crestview Hills, Eastgate, Atrium, Western Hills, Northgate, Bridgewater Falls, and West Chester. You must be willing and able to work in any of these locations to be considered for this position. How will you become a top-performing Retail Communication Consultant? X Assess the customer's needs and provide optimal communication solutions that meet their needs. X Take ownership of thoroughly understanding the features and benefits of all services and products offered, including bundles and new products and services offered. X Thoroughly understand all aspects of the store POS system, including sales order entry, returns, exchanges, cash management reports, inventory management and reports and other applications as they may be developed X Demonstrate superior team skills that lead and support other team members in our mission to serve the customer and operate a highly professional store operation X Attain sales and service goals as defined by store manager and customer feedback X Successfully demonstrate a superior application of all training provided. X Provide consistent documented customer sales and follow up. X Understand competitor strategies to maintain a competitive advantage What's in it for you? X Income Potential: Base + Accelerated Commission Plan X Represent an Award-Winning Organization X Career Pathing: Management, B2B Sales, Marketing, Training, and more! X Incentive Programs: vacations, cash rewards, and other fun incentives X Extensive Benefit Package: affordable medical/vision/dental, and Tuition Reimbursement!\n\n\n\nRequired Experience: X High school diploma or equivalent required; Associates degree or Bachelor's degree preferred X 1 to 2 years relevant telecommunications, sales, and customer service experience desired X Superior Listening skills X Technical Skills: Able to absorb demonstrate a thorough understanding of a broad range of products, services, procedures and systems X Superior consultative selling skills, needs assessment skills, problem solving skills and integrative thinking", "date_new": "2012-05-04 18:19:05", "url": "http://cincinnatibell.jobs/xml/28436215/job", "country": "United States", "company": "Cincinnati Bell", "title": "Communications Consultant", "reqid": "2000013555410", "state": "Ohio", "state_short": "OH", "location": "Cincinnati, OH", "uid": 28436215}, {"country_short": "USA", "city": "Cincinnati", "description": "National Account Manager\nCincinnati,OH\nJob Purpose\n\n\n\n\n\n\n\nThis position reports to the National Sales Director. The Account Manager manages all aspects of the sales process to specific customers within the National Account vertical and plays a key role in the Business Sales process at CBT. The position is the primary contact for all face-to-face, proactive sales efforts for a variety of complex and newly emerging products and services for a defined segment of large regional, national and/or global business customers. Customer satisfaction as well as financial performance of a specific number of accounts within the National Account vertical will directly relate to the performance of the Account Manager. The successful Account Manager will develop and utilize sales plans and strategies to economically reach sales goals.\n\n\n\nEssential Functions\n\n\n\n\n\n\u2022Focusing sales activities on a defined group of large regional, national and/or global business customers who are strategically important to CBT. Conducts account planning activities to ensure customer product/service goals and objectives attained. Primary interface with National Account customers within assigned account base (module) to further develop sales plans into actual closed sales. Developing sales (account) plans, positioning with customers, understanding customer needs, designing solutions, presenting proposals and closing sales. Following overall segment sales strategies as well as specific account sales strategies in order to achieve all assigned sales objectives. Attaining assigned sales commitment including: protection of revenue base, generation of new revenues and ensuring customer satisfaction. Advocating customer needs with other CBT processes in order to develop new sales opportunities. (70%) \n\n\u2022Ensuring the accurate ordering and installation of services and products for assigned customer base. Completely understand and communicate competitor's strategies, strenghts and vulnerabilities and utilize to meet sales objectives. Effectively and efficiently working with sales support resources in order to meet customer needs and requirements. (15%) \n\n\u2022Developing/maintaining in depth levels of product/service expertise. (15%)\n\n\n\nEducation\n\n\n\nBachelor's Degree or equivalent\n\n\n\nExperience\n\n\n\n6 - 7 years experience\n\n\n\nSkills/Abilities\n\n\n\n\n\n\u2022Prior training/experience in the telecommunications field, especially in the areas of data, voice, video, wireless and/or image communications\n\n\u2022Strong sales skills and proposal generation experience required\n\n\n\nNo supervisory responsibility\n\n\n\n\n\n\n\nEqual Opportunity / Affirmative Action Employer", "date_new": "2012-05-02 20:21:36", "url": "http://cincinnatibell.jobs/xml/28337329/job", "country": "United States", "company": "Cincinnati Bell", "title": "National Account Manager", "reqid": "12969", "state": "Ohio", "state_short": "OH", "location": "Cincinnati, OH", "uid": 28337329}, {"country_short": "USA", "city": "Cincinnati", "description": "Account Manager - Majors\nCincinnati,OH\nJob Purpose\n\n\n\nThis position reports to the Sales Manager. The Account Manager manages all aspects of the sales process to specific customers within the assigned market segment that relate to maintaining and growing existing accounts. The Account Manager plays a key role in the Business Sales process at CBT. The position is the primary contact for all face-to-face, proactive sales efforts for a variety of complex and newly emerging products and services for a select segment of existing business customers. Customer satisfaction as well as financial performance of a specific number of accounts within an assigned market segment will directly relate to the performance of the Account Manager. The successful Account Manager will develop and utilize sales plans and strategies to economically reach sales goals. \n\n\n\n\n\nEssential Functions\n\n\n\nFunctional responsibilities are focused on sales activities for a group of business customers which are strategically important to the company, including: \n\n\n\n\u2022Conducts account planning activities to ensure customer product/service goals and objectives attained. \n\n\u2022Primary interface with business customers within assigned account base (module) to further develop sales plans into actual closed sales. \n\n\u2022Developing sales (account) plans, positioning with customers, understanding customer needs, designing solutions, presenting proposals and closing sales. \n\n\u2022Following overall segment sales strategies as well as specific account sales strategies in order to achieve all assigned sales objectives. \n\n\u2022Ensuring the accurate ordering and installation of services and products for assigned customer base. \n\n\u2022Attaining assigned sales commitment including: protection of revenue base, generation of new revenues and ensuring customer satisfaction. \n\n\u2022Advocating customer needs with other company processes in order to develop new sales opportunities. \n\n\u2022Completely understand and communicate competitor\u2019s strategies, strengths and vulnerabilities and utilize to meet sales objectives. \n\n\u2022Developing/maintaining in depth levels of product/service expertise. \n\n\u2022Effectively and efficiently working with sales support resources in order to meet customer needs and requirements.\n\n\n\n\n\nEducation\n\n\n\nBachelor's Degree or equivalent\n\n\n\nExperience\n\n\n\n3 -5 years experience\n\n\n\nSkills/Abilities\n\n\n\n\u2022Prior training/experience in the telecommunications field, especially in the areas of data, voice, video, wireless and/or image communications\n\n\u2022Strong sales skills and proposal generation experience required\n\n\n\nSupervisory Responsibility\n\n\n\nManages subordinate management employee(s)\n\n\n\n\n\n\n\nEqual Opportunity / Affirmative Action Employer", "date_new": "2012-05-02 20:21:36", "url": "http://cincinnatibell.jobs/xml/28337330/job", "country": "United States", "company": "Cincinnati Bell", "title": "Account Manager - Majors", "reqid": "12959", "state": "Ohio", "state_short": "OH", "location": "Cincinnati, OH", "uid": 28337330}, {"country_short": "USA", "city": "Cincinnati", "description": "Job Purpose \nThe Sales Manager for Telesales reports to the Channel Manager for Outbound Telesales and is responsible for the sales and retention attainment of the individual employees within the Telesales group. The primary responsibility of this position is to coach, develop, monitor, manage and provide support to the Telesales group in order to maximize productivity.\n\n\n\nEducation \n\nMinimum High School diploma or GED; Bachelor's degree or equivalent preferred \n\n\n\n\n\nExperience / Background \n\n\n* 2 to 3 years relevant business experience \n* Call Center Operations \n* Coaching/Supervisor experience \n* Previous sales experience \n\n\n\nSpecial Knowledge / Skills / Abilities \n\n\n* Thorough understanding of all aspects of the multiple ordering systems Telesales reps utilize and the required process for each application \n* Ability to provide documentation and notate customer accounts to support sales and service follow-up \n* Demonstrates excellent customer contact skills through oral and written communication \n* Proven leadership and accountability within a team setting \n* Effective multi-tasking with the ability to follow up on open items accordingly \n* Strong computer skills with the ability to navigate through multiple systems to provide solutions to customer inquiries, sales or concerns \n\n\n\nSupervisory Responsibilities \n\nLeads work teams (assigns, coordinates, and checks work) for employees performing similar work", "date_new": "2012-05-01 18:21:56", "url": "http://cincinnatibell.jobs/xml/28302280/job", "country": "United States", "company": "Cincinnati Bell", "title": "Sales Manager - Telesales", "reqid": "2000013490710", "state": "Ohio", "state_short": "OH", "location": "Cincinnati, OH", "uid": 28302280}, {"country_short": "USA", "city": "Cincinnati", "description": "Switching and Transport Surveillance Technican\nCincinnati,OH\nSwitching and Transport Surveillance Technician\n\n\n\n\n\n\n\nAbout the Opportunity\n\n\n\nCincinnati Bell is looking for self-motivated, hard-working individuals who enjoy working in a team environment to monitor, test and repair voice and transport system issues. As a member of the Network Operations Group, other primary duties for this role include:\n\n\n\n\n\n\u2022Monitoring security, fire, PBX and others alarms and responding to network element issues, including central office switches, video, wireless and voicemail systems \n\n\u2022Tracking and monitoring voice and transport system parameters \n\n\u2022Responding to network system outages and emergency service conditions while following established procedures and protocols \n\n\u2022Responding to 911 emergency security requests \n\n\u2022Assisting and maintaining the 911 network \n\n\u2022Collaboratively working with field technicians and other company personnel to identify, assess and resolve central office switch and transport issues (hardware and software) \n\n\u2022Answering Cincinnati Bell emergency lines (e.g., Amber Alerts) and respond using established procedures \n\n\u2022Generating and tracking network services information for dispatching, reporting and compliance purposes\n\n\n\n\n\nMinimum Requirements\n\n\n\n\n\n\u2022Must have an Associate's degree or equivalent in a related technical field \n\n\u2022Must be at least 18 years of age \n\n\u2022Must be able to work 8 hour shifts any time of the day, any day of the week \n\n\u2022Must be available to work overtime and for emergency call-outs \n\n\u2022Must meet physical and safety requirements of the job according to OSHA and Company policy \n\n\n\nPreferred Qualifications\n\n\n\n\n\n\n\nOur most successful Switching and Transport Surveillance Technicians have some or all of the following skills and/or experience:\n\n\n\n\u2022Experience working with Alcatel-Lucent and/or Nortel Switching systems \n\n\u2022Experience working with SONET networks \n\n\u2022Basic system analysis and troubleshooting skills for landline, wireless and transport network elements \n\n\u2022Customer service skills \n\n\u2022Proficient PC skills using Web, MS Windows, and DOS based applications \n\n\u2022Ability to communicate clearly, professionally, and efficiently, especially in emergency situations", "date_new": "2012-04-27 19:23:11", "url": "http://cincinnatibell.jobs/xml/28239190/job", "country": "United States", "company": "Cincinnati Bell", "title": "Switching and Transport Surveillance Technican", "reqid": "12955", "state": "Ohio", "state_short": "OH", "location": "Cincinnati, OH", "uid": 28239190}, {"country_short": "USA", "city": "Cincinnati", "description": "Network Engineer I\nCincinnati,OH\nNetwork Engineer\n\n\n\n\n\nAbout the Opportunity\n\n\n\nCincinnati Bell is looking for self-motivated, hard-working individuals who enjoy working in a team environment to develop, administer and support the network portions of our data and internet products. This position has a direct impact on our customers' perceptions of the quality and value of our data and internet products. As a member of the Network Engineering team, other primary duties for this role include:\n\n\n\n\n\nProviding network administration (40%) \n\nAssisting in the implementation of network designs that deliver performance, reliability and scalability (25%)\n\nRepresenting Network Engineering on cross-functional product/project teams, in the development, launch and administration of data services (20%) \n\nPartnering with Network Planning to manage growth plans by monitoring network performance and identifying capacity needs (10%) \n\nCross-training other members of the Network Engineering team to broaden the knowledge base within the team (5%)\n\n\n\n\n\nMinimum requirements\n\n\n\n\n\n\n\nFour years of College resulting in a Bachelor's Degree or equivalent \n\n3-5 years business experience, with a minimum of 2 years' hands-on experience in engineering and administering IP networks\n\nMust be at least 18 years of age\n\n\n\n\n\nPreferred Qualifications\n\nPrevious duties as a network engineer, sales engineer and/or network designer \n\nCisco Certifications such as CCNA, CCDA, CCNP or CCIE \n\nExperience leading cross functional teams \n\nProject management experience \n\nExperience with Telco provisioning processes \n\nExperience using network analysis, management and performance monitoring tools to evaluate product and service behaviors \n\nWorking experience with troubleshooting tools such as traceroute, dig, tcpdump/snoop, and packet analysis applications \n\nExperience using Visio to creat detailed network diagrams\n\nIn depth knowledge of TCP/IP \n\nWorking knowledge of the configuration and maintenance of routers, hubs, bridges, and switches \n\nWorking knowledge of DS3, T1, OC3, ATM, and DSL and other bandwidth link specifications and protocols Working knowledge of heterogeneous networking components along with knowledge of routing/ switching involving VLANs, ATM, Frame relay and optical carriers \n\nGood customer contact skills\n\n\n\nThis position does not have any direct supervisory responsibilities.\n\n\n\n\n\nEqual Opportunity / Affirmative Action Employer", "date_new": "2012-04-20 19:35:23", "url": "http://cincinnatibell.jobs/xml/28038046/job", "country": "United States", "company": "Cincinnati Bell", "title": "Network Engineer I", "reqid": "12957", "state": "Ohio", "state_short": "OH", "location": "Cincinnati, OH", "uid": 28038046}, {"country_short": "USA", "city": "Cincinnati", "description": "Network Surveillance Data Technician\nCincinnati,OH\nNetwork Surveillance Data Technician\n\n\n\n\n\n\n\nAbout the Opportunity\n\n\n\nCincinnati Bell is looking for self-motivated, hard-working individuals who enjoy working in a team environment to monitor, test and repair data network services such as LAN, WAN, ADSL and Internet. As a member of the Data Network Group, other primary duties for this customer-facing role include:\n\n\n\n\n\nMonitoring alarms and responding to data network issues \n\nActivating and maintaining routers, bridges, hubs and other elements used in data networking \n\nResponding to network system outages and emergency service conditions while following established procedures and protocols \n\nCollaboratively working with field technicians and other company personnel to identify, assess and resolve network issues and customer complaints \n\nEntering and tracking data services information for dispatching, reporting and compliance purposes\n\n\n\n\n\nMinimum Requirements\n\n\n\n\n\nMust have an Associate's degree in a related field or equivalent \n\nMust be at least 18 years of age \n\nMust be able to work 8 hour shifts any time of the day, any day of the week \n\nMust be available to work overtime and for emergency call-outs \n\nMust meet physical and safety requirements of the job according to OSHA and Company policy \n\n\n\nPreferred Qualifications\n\n\n\n\n\n\n\nOur most successful Network Surveillance Data Technicians have some or all of the following skills and/or experience:\n\n\n\nExperience using routers, hubs, and bridges \n\nExperience working with UNIX operating systems \n\nExperience in implementing LANs, WANs and client/server architectures \n\nExperience with customer service \n\nProficient PC skills using Web, MS Windows, and DOS based applications \n\nAbility to communicate clearly, professionally, and efficiently \n\n2-year technical degree, CISCO certification, or equivalent work experience\n\n\n\nBenefits \u2013 What\u2019s in it for you?\n\n\n\n\n\nStarting wage of $16.40 per hour \n\nDiscounts on Cincinnati Bell products & services \n\nMedical, dental, vision, life, and AD&D insurance \n\n401(k) retirement plan with company match \n\nPaid company holidays\n\n\n\n\n\nEqual Opportunity / Affirmative Action Employer", "date_new": "2012-04-20 19:35:23", "url": "http://cincinnatibell.jobs/xml/28038047/job", "country": "United States", "company": "Cincinnati Bell", "title": "Network Surveillance Data Technician", "reqid": "12956", "state": "Ohio", "state_short": "OH", "location": "Cincinnati, OH", "uid": 28038047}, {"country_short": "USA", "city": "Cincinnati", "description": "Cincinnati Bell is looking for independent, hard-working individuals who enjoy working directly with customers outside of an office environment to install, maintain and service a broad spectrum of our products & services. You will also have the unique opportunity to: \n\n\n\n*Provide customers with on-site installation, maintenance, and repair of local telephone, high speed internet/DSL, and fiber optic television/video services. \n\n\n\n*Create total customer satisfaction by resolving service issues and educating customers on the features and benefits of existing and available products and services. \n\n\n\n*Use laptop/tablet PC to review and interpret service orders, update and make corrections to orders, and activate or deactivate services. \n\n\n\n*Organize and prepare equipment prior to visiting the customer's premise, including testing the network to ensure availability and reliability. \n\n\n\n\n\nMinimum Requirements \n\n\n\n* Must have a High School diploma or General Education Degree (GED) \n\n\n\n* Must be at least 18 years of age \n\n\n\n* Must be able to distinguish colors \n\n\n\n* Must have a valid driver's license and a clean driving record \n\n\n\n*Must be able to work four -- 10 hour shifts between the hours of 10AM -- 9PM Monday through Sunday, and be available for emergency call-outs \n\n\n\n*Must be willing to work in various settings both inside and outside, i.e. attics, basements, crawl spaces, telephone poles \n\n\n\n*Must meet physical and safety requirements of the job according to OSHA and Company Policy \n\n\n\n\n\n\n\nPreferred Qualifications \n\n\n\nOur most successful Installation (Premise) Technicians have some or all of the following skills and/or experience: \n\n\n\n\n\n\n\n* Experience using a fusion splicer, RF meter, and DSL meter \n\n\n\n* Experience using a light source meter with a fiber optic network \n\n\n\n* Experience installing CAT-5, coaxial, and DSL cable \n\n\n\n* Experience with a GPON fiber optic network \n\n\n\n* Experience with customer service. \n\n\n\n* Background in television/video or home theater installation \n\n\n\n* Laptop/Tablet PC skills such as Web, MS Windows, and DOS based applications \n\n\n\n* Ability to communicate clearly, professionally, and efficiently \n\n\n\n* 2-year technical degree, certification, or equivalent work experience \n\n\n\nBenefits -- What's in it for you? \n\n\n\n* Starting wage of $13.25 an hr \n\n\n\n* Paid classroom and on-site training, including classes in safety and equipment usage \n\n\n\n* Discounts on Cincinnati Bell products & services \n\n\n\n* Medical, dental, vision, life, and AD&D insurance \n\n\n\n* 401(k) retirement plan with company match \n\n\n\n* Paid company holidays", "date_new": "2012-04-03 22:50:29", "url": "http://cincinnatibell.jobs/xml/27620075/job", "country": "United States", "company": "Cincinnati Bell", "title": "Installation Tech", "reqid": "2000013025710", "state": "Ohio", "state_short": "OH", "location": "Cincinnati, OH", "uid": 27620075}, {"country_short": "USA", "city": "Cincinnati", "description": "The Field Sales Representative position is commission & base pay position responsible for selling as an Outside Field Rep through Residential Door-to-Door activity, lead lists, door hangers, new areas launched by Cincinnati Bell, and other outside sales programs. The candidate will provide a high level of quality service, excel in needs assessment and consultative selling, and have a thorough understanding of the products and services offered by Cincinnati Bell. The Field Sales Rep must be a self-motivator, able to work with minimal supervision, and be able to effectively educate customers about Cincinnati Bell's Local & Long Distance, High Speed Internet, and Wireless services. Essential Job Functions: - Assess the customer's needs and provide optimal communication solutions and applications from our product and service line that meets their needs - Take ownership of thoroughly understanding the features and benefits of all services and products offered, including bundles and new products and services offered - Take ownership for knowing about and understanding our promotional offers and geography of areas of concentration - Take ownership for understanding the systems that support and qualify customers for our products and services - Attain sales, service and productivity metrics - Provide consistent documented customer sales and follow up - Successfully demonstrate a superior application of all training provided\n\nRequirements: - High school diploma or equivalent is required - 1-2 years of related work experience - Evening and weekend work is required - Valid drivers license is required - Outstanding organizational and time management skills - Superior listening skills - Ability to absorb and demonstrate a thorough knowledge of a broad range of products, services, procedures and systems - Superior consultative selling, needs assessment and problem solving skills and integrative thinking - Knowledge of consumer telecommunications is a plus What's in it for you? - Unlimited Income Potential: base salary plus commissions - Represent an Award-Winning Organization - Advance Your Career: company-wide career pathing and development - Incentive Programs: vacations, cash rewards, and other fun incentives - Extensive Benefit Package: affordable medical/vision/dental, flexible spending accounts and much more!", "date_new": "2011-12-15 20:07:28", "url": "http://cincinnatibell.jobs/xml/25386446/job", "country": "United States", "company": "Cincinnati Bell", "title": "D2D -Field Sales Representative", "reqid": "2000011033510", "state": "Ohio", "state_short": "OH", "location": "Cincinnati, OH", "uid": 25386446}, {"country_short": "USA", "city": "Cincinnati", "description": "Cincinnati Bell is looking for highly motivated sales people who are goal oriented with exceptional customer service skills. As an Outbound Telesales representative, you will make outbound calls to current Cincinnati Bell customers with the primary objective of retaining current business while obtaining incremental sales to meet productivity metrics through various outbound campaigns. Additionally, individuals who are selected to join our elite team will also gain valuable knowledge of our products and services through initial and ongoing training. The individual will make outbound calls to a pre-defined list of customers to retain or upgrade existing services while adding new products to their account and identifying customer needs with the intent of promoting and selling bundled solutions (i.e. local phone service, wireless, high-speed internet, fiber products, etc.). More so, the individual will schedule onsite customer appointments, such as installation or repair services, and provide follow up calls to ensure customer satisfaction. The candidate will utilize internal technology to generate sales and customer service orders while resolving customer concerns or researching billing issues.\n\n\n\nMinimum requirements: Must have a High School diploma or General Education Degree (GED) - Bachelor's Degree is preferred. Must be at least 18 years of age, must be able to work 40 hours a week and work shifts between the hours of 10:00 AM -- 8:45 PM (Monday through Friday) and 10:00 AM to 6:00 PM (Saturday). Preferred Qualifications: our most successful Outbound Telesales representatives have some or all of the following skills and/or experience: 2-5 years sales experience demonstrated success in a competitive outbound sales environment, demonstrated success in a customer service position; preferably in a call center environment. Exhibit a high level of leadership and problem solving skills with excellent oral and written communication skills. After the completion of training, outbound representatives must have advanced knowledge of PC programs, Cincinnati Bell products and intranet use of Cincinnati Bell applications. Lastly, the candidate must have satisfactory sales performance and attendance in previous position(s). Compensation and benefits: salary plus uncapped monthly commission and additional incentives available based on sales contests. Career advancement: learn valuable skills to prepare you for other positions or management opportunities within Cincinnati Bell. Candidates receive paid training and will be eligible for discounts on Cincinnati Bell products and services; full Medical, Dental, Vision, Life, AD&D insurance, 401(k) savings plan, paid company holidays, sick days and PTO is provided.", "date_new": "2011-11-11 21:31:46", "url": "http://cincinnatibell.jobs/xml/24831156/job", "country": "United States", "company": "Cincinnati Bell", "title": "Outbound Contact Center Representative", "reqid": "2000010590510", "state": "Ohio", "state_short": "OH", "location": "Cincinnati, OH", "uid": 24831156}, {"country_short": "USA", "city": "Cincinnati", "description": "Cincinnati Bell- Inside Sales Positions \n\nAbout the Opportunities \n\nCincinnati Bell is looking for highly motivated sales people who are commission-driven and goal-oriented for high growth potential positions. As a Cincinnati Bell sales employee, you will handle customer calls with a focus on selling and servicing broadband internet, Direct TV, wireless, home security systems, Fi-Optics, among a range of other products. Working in a sales-centric call center environment, you will also: \n\n* Provide customers with basic communications services such as home phone, long distance and wireless/mobile service, and identify opportunities to up-sell premium products, including: broadband internet, home security systems, FiOptics, and Direct TV.* Resolve common customer service issues such as billing and toll inquiries and process requests for new or changed services.* Schedule onsite customer appointments such as installation or repair services, and provide follow up to ensure customer satisfaction.* Utilize internal technology to generate sales and customer service orders, dispatch technicians and adjust billing. \n\nMinimum Requirements \n\n* Must have a High School diploma or General Education Degree (GED)* Must be at least 18 years of age* Must be able to work 1st or 2nd shifts * Preferred Qualifications \n\nOur most successful sales employees have some or all of the following skills and/or experience: \n\n* Ability to meet or exceed sales quota * Thrive in a commission based selling environment* Business-to-consumer sales including retail sales* Sales closing ability* Competitive, goal oriented mindset, with desire to succeed* Experience in a high volume inbound call center environment* PC skills such as Web, MS Windows, and DOS based applications * Ability to communicate clearly, professionally, and efficiently \n\nBenefits - What's in it for you?* Base wage of at least $12.80 per hour* Uncapped commission * Incentive Programs: cash rewards, great prizes and other fun incentives* Paid classroom job-related training * Paid company holidays* Extensive Benefit Package: affordable medical/vision/dental, 401K match, paid time off, and more* Discounts on Cincinnati Bell products and services * Numerous career opportunities available in sales or other departments * Represent an Award-Winning Organization* Access to Corporate Training: develop your skills and take advantage of a variety of training programs\n\n\n\nMinimum Requirements \n\n* Must have a High School diploma or General Education Degree (GED)* Must be at least 18 years of age* Must be able to work 1st or 2nd shifts * Preferred Qualifications \n\nOur most successful sales employees have some or all of the following skills and/or experience: \n\n* Ability to meet or exceed sales quota * Thrive in a commission based selling environment* Business-to-consumer sales including retail sales* Sales closing ability* Competitive, goal oriented mindset, with desire to succeed* Experience in a high volume inbound call center environment* PC skills such as Web, MS Windows, and DOS based applications * Ability to communicate clearly, professionally, and efficiently \n\nBenefits - What's in it for you? \n\n* Base wage of at least $12.80 per hour* Uncapped commission * Incentive Programs: cash rewards, great prizes and other fun incentives* Paid classroom job-related training * Paid company holidays* Extensive Benefit Package: affordable medical/vision/dental, 401K match, paid time off, and more* Discounts on Cincinnati Bell products and services * Numerous career opportunities available in sales or other departments * Represent an Award-Winning Organization* Access to Corporate Training: develop your skills and take advantage of a variety of training programs", "date_new": "2011-04-11 19:31:41", "url": "http://cincinnatibell.jobs/xml/20646356/job", "country": "United States", "company": "Cincinnati Bell", "title": "Inside Sales Positions", "reqid": "2000006910510", "state": "Ohio", "state_short": "OH", "location": "Cincinnati, OH", "uid": 20646356}]